trumpet!

National Guarantee

All our work is covered by a unique 12 month / 12,000 mile guarantee

Winners

We are previous winners of the UK’s "Independent Garage of the Year" beating finalists from all over the UK

Experience

The company has been repairing cars for local people for over 30 years

Investment

We have always kept up with changing technology by investing heavily in equipment & training


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Contact Us Request a Call Back Female Friendly Booking Map About You!
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Laura
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Steve
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Colin

Kingshurst Automotive

Kingshurst Automotive, Saxon Way, Chelmsley Wood, Birmingham, B37 5AY

FREE Phone No

0800 077 6290

Opening Hours

Mon - Fri: 8.30am - 5.30pm
Saturday: 8.30 - 12.45pm

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Female Friendly

Female Friendly

All customers are treated the same

The UK garage industry is held in low esteem by many motorists who have encountered unacceptable workmanship, been overcharged and felt patronised in the past.

Men and women alike are often baffled by mechanical jargon which then translates into exceedingly expensive bills...

Our job no mater what type of customer you are is to treat everybody the same:

  • Student
  • Recently retired
  • Mother of a young family
  • Tradesman
  • Business executive
  • Or Balancing home and a career

And we make the promise that:

  • We will never describe work in a way that confuses
  • Never start any work until it has been quoted and we have your full approval
  • Always look for the most cost effective solution for a repair

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Booking Information

For daily administration we use a computerized booking and workshop loading system

Some of the basic information we require to book your car in is:

New customer

  • Name, address & post code
  • Car registration number
  • Contact telephone number
  • E Mail address

Existing customer

Any changes to - Phone no, address or car since we saw you last?

Contact phone number on the day of the repair

Possibly the most important piece of information as we guarantee
No additional work will be carried out without your prior approval

Reminders

We send annual MOT & service reminders out by Post, E Mail and text

What to bring

  • MOT – No paperwork required
  • Servicing – Service book.
    A clear service history will improve the resale value of your car!
  • All Work - Locking wheel nut key if fitted (Please leave on passenger seat)
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Address

Kingshurst Automotive, Saxon Way, Chelmsley Wood, Birmingham, B37 5AY
Saxon Way is an industrial estate off Chelmsley Road (a dual carriage way)

When you get close

When you turn into Saxon Way go past a club, The Fordbridge Social (on your right) then turn immediate right, after 50 mtrs turn right again - You will then see our entrance in front of you

About You

What you told us

Local customer

"They are very honest. If you take your car in for repair and they find it doesn't need any work they won't charge you. They don't automatically sell you the most expensive parts, they ask which would be most suitable for you."

Fleet Customer

"Thanks for your time yesterday.
I was impressed by your operation and the systems you have in place for maintaining our fleet. Keep up the good work."

Manager working at the NEC

"As I said from the start, I think it’s crazy not to advertise your company to our staff in terms of the service you provide and a number of us are willing to be ambassadors!"


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What you told us

Posted on Which Local

"Started with just MOT work some three years ago, from a recommendation. I found them honest in their view of work that needed to be performed and have progressed to full servicing now. Work is carried out at agreed time and cost estimating is accurate"

Local Company – Internal E Mail

"Where they come and collect your car from site – and been very happy with ... It’s just that a number of my colleagues have, and do, use them as it’s so convenient and they’re very good"

Fleet Customer

"Thank you for your time today, I found today’s visit to your site very productive and left with a positive outlook towards our working relationship and your workshops capability to meet our needs."

Card sent from customer

I have always been very pleased with the excellent service and the quality of the workmanship. Kingshurst Automotive sets the standard for other garages to live up to. May you go from strength to strength


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